Should Customer-Value-Added (CVA) be included in your financial statements? What are the customer-focus and value creation roles of your CFO, Head of HR, and other top execs? How can you recognize gaps in customer-centricity that invite competitive footholds? This roundtable discussion facilitates exploration of these topics, after a level-setting introduction. Embrace this opportunity to transform your thinking and gain valuable insights from fellow CXOs. Friday, September 23, 2011, 7 a.m. - 9:30 a.m., at University of Phoenix, 3590 N 1st St, San Jose, CA. $75/attendee. (THREE=30% Discount Code for 3+ attendees from same company. VALUE=20% Discount Code for 2+ seminars/attendee.) |